Access Financial investment is committed to providing ready access to our products and services so all of our customers, including people with disabilities, can succeed financially.
Accessible Banking: What it means
Accessibility at Access Financial investment means:
Barrier-free banking facilities
We work to keep our bank branches compliant with the standards of the Americans with Disabilities Act (ADA). We regularly review our facilities for:
We welcome requests to improve all our facilities. If you have a concern about or experience difficulty in accessing any of our facilities, please email our Accessibility Banking Program Coordinator at email@example.com.
Find nearby Access Financial investment Bank branch locations and hours
A friendly, accommodating environment
Our goal is to provide a welcoming environment where customers with disabilities can conduct their routine banking business without undue burden. Service animals are also welcome. Our bankers are happy to communicate by exchanging notes. We can also assist in reading bank documents and filling out forms.
We understand that our customers with disabilities may have other accessibility needs. If you have a question or concern, we welcome a call to your local Access Financial investment Bank branch for an appointment. You can also email our Accessibility Banking Program Coordinator at firstname.lastname@example.org.
Assistance for speech and hearing-impaired customers
Access financial Investmet provides customer service accommodations for individuals with hearing or speech impairments. For account information and customer service, we can be reached through Telecommunications Relay Services or via teletypewriter (TDD/TTY) services as listed on our Customer Service for Personal Banking page.
Talking ATMs in accessible locations
Access Financial investment maintains a network of audio-assisted ATMs that have speech output capabilities for people who are blind or visually impaired. These ATMs also meet the height and reach requirements of the ADA.
Find a Talking ATM
A dedicated contact for accessibility questions
Consistent with our commitment to ADA best practices, Access Financial investment has a dedicated Accessibility Banking Program Coordinator who can respond directly to your questions.
We’re always here for you. We might be a bank in an app but we don't leave our customers hanging.
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